Privacy Policy
Bnbme holiday homes by hoteliers
Introduction
At bnbme holiday homes by hoteliers, we believe in being transparent about how we conduct our business. We, therefore, would like to be very transparent about the way we collect and use your personal data. This privacy policy ("Policy") was developed by bnbme holiday homes by hoteliers LLC ("us" or "we" or "bnbme holiday homes by hoteliers") in order for you to understand how we, our subsidiaries and affiliates collect, use, communicate, protect, disclose, and make use of personal information in connection with our website ("Site"), our blogs ("Blogs"), our mobile application ("App") or other services (collectively "Services" and each individually as "Service"). This Policy also tells you about your rights and choices with respect to your Personal Information, and how you can contact us if you have any questions or concerns.
We encourage you to read the policy carefully before you use any of our Services. This Policy applies to all of our Services that link to it. Your continued use of our Services constitutes consent to the Policy. If you have any questions or concerns regarding this policy, please contact us at wecare@bnbme.me
Payment Policy
- All credit/debit card's details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.
- https://www.bnbmehomes.com/ will not pass any debit/credit card details to third parties.
- https://www.bnbmehomes.com/ takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, https://www.bnbmehomes.com/ cannot guarantee the security of any information that is disclosed online.
- https://www.bnbmehomes.com/ is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties, different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.
- The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted.
What information do we collect?
We collect two types of information regarding our Visitors and Users:
- Un-identified and non-identifiable information pertaining to a Visitor or un-identified User, which may be made available to us, or collected automatically via his/her use of the Services ("Non-personal Information"). Such Non-personal Information does not enable us to identify the Visitor or User from whom it was collected. The Non-personal Information collected by us mainly consists of technical and aggregated usage information, such as Visitors' and Users' browsing and 'click-stream' activity on the Services, session heatmaps and scrolls, non-identifying information regarding the Visitor's or User's device, operating system, internet browser, screen resolution, language and keyboard settings, internet service provider, referring/exit pages, date/time stamps, etc.
- Individually identifiable information, namely information that identifies an individual or may with reasonable efforts cause the identification of an individual, or may be of private or sensitive nature ("Personal Information"). The Personal Information collected by us mainly consists of contact details (e.g., email address or phone number), billing details (name, physical billing address, payment method and transaction details), which are only collected from Users with Paid Services, details regarding a browsing or usage session (IP address, Geo-location and/or device unique identifier), details regarding connected third party accounts (such as the email or username for a connected Google or Facebook account), scanned identification documents provided to us (such as an ID card, driver's license, passport or official company registration documents), correspondences (including those made through or uploaded to our Services), and any other Personal Information provided to us by Visitors and/or Users through their access to and/or use of the Services.
How do we collect this information?
We collect information mainly in three ways:
- We collect information through your use of the Services. When you visit or use our Services, including when you browse the Website or any User Website, register a User Account, make an inquiry or a booking of a property, when you download our App, we are aware of it and will usually gather, collect and record such uses, sessions and related information, either independently or with the help of third-party services, including through the use of "cookies" and other tracking technologies.
- We collect information which you provide us voluntarily. For example, we collect the Personal Information you provide us when you register to our Services; when you sign in to our Services via third party services such as Facebook or Google; when you make inquiries or bookings for certain apartments; when you submit or upload such Personal Information as you use any of our Services; and/or when you contact us directly by any communication channel (e.g., telephone, email).
- We also collect information from third-party sources.
Some information you provide through the Services is collected and processed by third parties on our behalf. For example, when you make an online booking through the Services, we need to collect your credit or debit card information. This information is collected and processed by third-party payment processors. In the event that a credit report is required to use a Service, you may be asked to provide your Social Security number ("SSN"). When SSNs are required, we use technology to pass that information directly to the third-party providers who need the information to process the credit or background check report.
How do we use this information
We use the collected information to:
- Provide you with our Services as an unregistered or registered user of the Site, process transactions and send related information such as confirmations and invoices;
- Send you technical notices, updates, security alerts and support and administrative messages;
- Respond to your comments, questions and requests and provide customer service;
- Manage and improve the performance of our products and Services;
- Communicate with you about products, services, offers, promotions, rewards and events offered by bnbme holiday homes by hoteliers and others, and provide news and information we think will be of interest to you;
- For audits and reporting purposes;
- Detect, investigate and prevent fraudulent transactions and other illegal activities and protect the rights and property of bnbme holiday homes by hoteliers, as well as that of our employees, our agents, or others, and to comply with applicable law and government requests;
- Monitor and analyze trends, usage and activities in connection with our Services;
- Revise, modify, and update existing Services and develop new Services;
- Carry out any other purpose described to you at the time the information was collected.
Provide and deliver the Services, process transactions and send related information such as confirmations and invoices;
Monitor and analyze trends, usage and activities in connection with our Services;
Revise, modify, and update existing Services and develop new Services;
Carry out any other purpose described to you at the time the information was collected.
We only collect personal information that is required for us to collect by our legal obligations or is necessary to fulfill the Services.
How do we disclose personal information?
We may disclose personal information in the following circumstances and to the following parties:
- Other companies belonging to or directly affiliated to bnbme holiday homes by hoteliers and always in accordance with this policy. Note that sharing of Personal Information from bnbme homes by hoteliers subsidiaries and affiliated companies adheres to frameworks.
- Certain service providers perform a number of services on our behalf, such as web hosting, email service providers, payment processing, analytics, etc. These service providers are located around the world, and personal data may be transferred and stored in countries outside your jurisdiction with appropriate safeguards.
- Certain third parties when required by law, and when necessary to provide and protect our Services.
- Certain third-party partners, after receiving your explicit consent, to provide special offers and promotional materials.
- Aggregated information that does not identify specific individuals.
Your Rights Regarding Personal Information
It is important that you have control over your Personal Information. We enable you to access, receive a copy of, update, amend, delete, or limit the use of your Personal Information.
Individuals in certain countries have the following statutory rights:
- Right to data portability: Receive your personal data in a structured, commonly used and machine-readable format.
- Right to rectification: Obtain rectification of inaccurate or incomplete personal data.
- Right to restriction: Obtain restriction of processing in certain circumstances.
- Right to object: Object to processing of your personal data, except for compelling reasons or marketing activities.
If you have any questions about this Privacy Policy, please contact us at wecare@bnbme.me