Privacy Policy

Introduction

At bnbme holiday homes by hoteliers, we believe in being transparent about how we conduct our business. We, therefore, would like to be very transparent about the way we collect and use your personal data. This privacy policy ("Policy") was developed by bnbme holiday homes by hoteliers LLC ("us" or "we" or "bnbme holiday homes by hoteliers") in order for you to understand how we, our subsidiaries and affiliates collect, use, communicate, protect, disclose, and make use of personal information in connection with our website ("Site"), our blogs ("Blogs"), our mobile application ("App") or other services (collectively "Services" and each individually as "Service"). This Policy also tells you about your rights and choices with respect to your Personal Information, and how you can contact us if you have any questions or concerns.

We encourage you to read the policy carefully before you use any of our Services. This Policy applies to all of our Services that link to it. Your continued use of our Services constitutes consent to the Policy. If you have any questions or concerns regarding this policy, please contact us at wecare@bnbme.me

What information do we collect?

We collect two types of information regarding our Visitors and Users:

• Un-identified and non-identifiable information pertaining to a Visitor or un-identified User, which may be made available to us, or collected automatically via his/her use of the Services ("Non-personal Information"). Such Non-personal Information does not enable us to identify the Visitor or User from whom it was collected. The Non-personal Information collected by us mainly consists of technical and aggregated usage information, such as Visitors' and Users' browsing and 'click-stream' activity on the Services, session heatmaps and scrolls, non-identifying information regarding the Visitor's or User's device, operating system, internet browser, screen resolution, language and keyboard settings, internet service provider, referring/exit pages, date/time stamps, etc.
• Individually identifiable information, namely information that identifies an individual or may with reasonable efforts cause the identification of an individual, or may be of private or sensitive nature ("Personal Information"). The Personal Information collected by us mainly consists of contact details (e.g., email address or phone number), billing details (name, physical billing address, payment method and transaction details), which are only collected from Users with Paid Services, details regarding a browsing or usage session (IP address, Geo-location and/or device unique identifier), details regarding connected third party accounts (such as the email or username for a connected Google or Facebook account), scanned identification documents provided to us (such as an ID card, driver's license, passport or official company registration documents), correspondences (including those made through or uploaded to our Services), and any other Personal Information provided to us by Visitors and/or Users through their access to and/or use of the Services.

How do we collect this information?

We collect information mainly in three ways:

• We collect information through your use of the Services. When you visit or use our Services, including when you browse the Website or any User Website, register a User Account, make an inquiry or a booking of a property, when you download our App, we are aware of it and will usually gather, collect and record such uses, sessions and related information, either independently or with the help of third-party services, including through the use of "cookies" and other tracking technologies.
• We collect information which you provide us voluntarily. For example, we collect the Personal Information you provide us when you register to our Services; when you sign in to our Services via third party services such as Facebook or Google; when you make inquiries or bookings for certain apartments; when you submit or upload such Personal Information as you use any of our Services; and/or when you contact us directly by any communication channel (e.g., telephone, email).
• We also collect information from third-party sources.

Some information you provide through the Services is collected and processed by third parties on our behalf. For example, when you make an online booking through the Services, we need to collect your credit or debit card information. This information is collected and processed by third-party payment processors. In the event that a credit report is required to use a Service, you may be asked to provide your Social Security number ("SSN"). When SSNs are required, we use technology to pass that information directly to the third-party providers who need the information to process the credit or background check report.

How do we use this information

We use the collected information to:

• Provide you with our Services as an unregistered or registered user of the Site, process transactions and send related information such as confirmations and invoices;
• Send you technical notices, updates, security alerts and support and administrative messages;
• Respond to your comments, questions and requests and provide customer service;
• Manage and improve the performance of our products and Services;
• Communicate with you about products, services, offers, promotions, rewards and events offered by bnbme holiday homes by hoteliers and others, and provide news and information we think will be of interest to you;
• For audits and reporting purposes;
• Detect, investigate and prevent fraudulent transactions and other illegal activities and protect the rights and property of bnbme holiday homes by hoteliers, as well as that of our employees, our agents, or others, and to comply with applicable law and government requests;
• Monitor and analyze trends, usage and activities in connection with our Services;
• Revise, modify, and update existing Services and develop new Services;
• Carry out any other purpose described to you at the time the information was collected.

Provide and deliver the Services, process transactions and send related information such as confirmations and invoices;

Monitor and analyze trends, usage and activities in connection with our Services;

Revise, modify, and update existing Services and develop new Services;

Carry out any other purpose described to you at the time the information was collected.

We only collect personal information that is required for us to collect by our legal obligations or is necessary to fulfill the Services.

How do we disclose personal information?

We may disclose personal information in the following circumstances and to the following parties:

• Other companies belonging to or directly affiliated to bnbme holiday homes by hoteliers and always in accordance with this policy. Note that sharing of Personal Information from bnbme homes by hoteliers subsidiaries and affiliated companies adheres to frameworks.
• Certain service providers perform a number of services on our behalf, such as web hosting, email service providers, payment processing, analytics, etc. These service providers are located around the world, and personal data may be transferred and stored in countries outside your jurisdiction with appropriate safeguards.
• Certain third parties when required by law, and when necessary to provide and protect our Services.
• Certain third-party partners, after receiving your explicit consent, to provide special offers and promotional materials.
• Aggregated information that does not identify specific individuals.

Your Rights Regarding Personal Information

It is important that you have control over your Personal Information. We enable you to access, receive a copy of, update, amend, delete, or limit the use of your Personal Information.

Individuals in certain countries have the following statutory rights:

• Right to data portability: Receive your personal data in a structured, commonly used and machine-readable format.
• Right to rectification: Obtain rectification of inaccurate or incomplete personal data.
• Right to restriction: Obtain restriction of processing in certain circumstances.
• Right to object: Object to processing of your personal data, except for compelling reasons or marketing activities.

Cookie Policy

This is an online booking platform created by bnbme holiday homes by hoteliers that allow guests to perform online booking of properties. bnbme holiday homes by hoteliers clients who are Property managers or Property Owners can send an enquiry. The bnbme homes by hoteliers platform include the websites, apps and related online services, together.

What are Cookies?

To make this site work properly, we place small data files called cookies on your device. Most websites do this too. A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, location, language, font size and other display preferences) over a period of time; this way, you don't have to keep re-entering them whenever you come back to the site or browse from one page to another.

Personal Information Collection

The following kind of personal information is collected from you:

• Contact information (full name, phone and email address)
• Billing information and details

Cookie Usage

bnbme holiday homes by hoteliers use cookies and similar technologies like single-pixel gifs and web beacons. We use both session-based and persistent cookies. bnbme holiday homes by hoteliers set and access our own cookies on the domains operated by us. In addition, we use third-party cookies, like Google Analytics.

How We Use Cookies

Some cookies bnbme holiday homes by hoteliers use are associated with your account and personal information in order to remember that you are logged in and which workspaces you are logged into. Other cookies are not tied to your account but are unique and allow us to carry out analytics and customization, among other similar things.

Specifically, we use cookies for the following purposes:

• Authentication: If you're signed in to our Services, cookies help us show you the right information and personalize your experience.
• Security: We use cookies to enable and support our security features, and to help us detect malicious activity.
• Preferences: Cookies can tell us which language you prefer and what your communication preferences are. They can help you fill out forms on our Sites more easily. They also provide you with features, insights, and customized content.
• Marketing: We may use cookies to help us deliver marketing campaigns and track their performance. Similarly, our partners may use cookies to provide us with information about your interactions with their services, but use of those third-party cookies would be subject to the service provider's policies.
• Performance and Analytics: Cookies help us learn how well our website and Services perform. We also use cookies to understand, improve, and research products, features, and services, including to create logs and record when you access our Sites and Services from different devices, such as your work computer or your mobile device.

Cookie Control

Some people prefer not to allow cookies in their browser, which is why most browsers give you the ability to manage cookies to suit you.

• You can control and/or delete cookies as you wish
• You can delete all existing cookies and set most browsers to prevent them from being placed
• Note that some services and functionalities may not work without cookies
• You can set up rules to manage cookies on a site-by-site basis, giving you more granular control over your privacy

Privacy and Cookie Policy

"Do Not Track" Signals

Please note that we do not change our practices in response to a "Do Not Track" signal in the HTTP header from a browser or mobile application.

Policy Updates

This bnbme holiday homes by hoteliers Cookie Policy may be changed or updated occasionally to meet legal, technological or operational requirements and standards. You are encouraged to frequently visit this policy to stay updated about changes. In case of critical changes, these will be circulated to you prior to their implementation. Modifications will be effective on the day they are published.

Children's Privacy

We do not knowingly or intentionally collect information about children who are under 13 years of age.

Contact Information

If you have any questions about this Privacy Policy, please contact us at wecare@bnbme.me

Third-Party Information Collection

bnbme holiday homes by hoteliers's third-party ad servers, ad network providers, and third-party advertisers may provide you with advertisements that you may see on the Services or on other affiliated websites. To improve the relevancy and help measure the effectiveness of such advertisements, the bnbme holiday homes by hoteliers Ad Providers may use cookies, web beacons, clear gifs or similar technologies. These are used to record users' activity, such as the pages visited, and to learn what types of information are of most interest to the users.

Third-Party Links and Websites

Throughout the Services, we may link to the websites of other companies and/or individuals. These third-party websites may collect information about users on those websites, and bnbme holiday homes by hoteliers' privacy policy does not extend to these external websites and third parties. Please refer directly to these third parties and websites regarding their privacy policies.

If you have any questions about this Privacy Policy, please contact us at wecare@bnbme.me